Hi all,
I just joined so I immediately have a question

AAC sound (simple stereo, no multichannel) does not work.
That is, for some files it works, but for the intended media as generated by Pinnacle StudioHD it doesn't.

Some clarifications:
- The file is made with Pinnacle from several short camera videos
- It plays fine on the computer, full HD video & stereo sound
- For the best (non-stuttering video) results, a preset format in Pinnacle must be used. Simply using MP3 sound instead of AAC is not an option (literally)
- Attached media info of the 'homevideo' that is NOT working, and of a file using AAC LC that DOES work.
- Switching LPCM/Passthrough in the sound options does not resolve the problem
- Latest firmware installed (v9.5.5.r7317) which should solve the known AAC Multi channel missing center channel problem, but does not fix this (different) problem
- AC Ryan connected optically (SP-DIF), via HDMI and via RCA (analog downmix stereo). Three ways of getting sound, all get silent playing this file
- 'Info' button on POHD simply states Audio 'unknown'

NOT-working file mediainfo:
General
Complete name : F:\Masoala test2_128.mov
Format : QuickTime
Format/Info : Original Apple specifications
File size : 17.1 MiB
Duration : 11s 989ms
Overall bit rate mode : Variable
Overall bit rate : 11.9 Mbps
Encoded date : UTC 2012-02-18 12:18:45
Tagged date : UTC 2012-02-18 12:18:45

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : Main@L4.0
Format settings, CABAC : Yes
Format settings, ReFrames : 2 frames
Format settings, GOP : M=3, N=15
Codec ID : avc1
Codec ID/Info : Advanced Video Coding
Duration : 11s 978ms
Bit rate mode : Variable
Bit rate : 11.8 Mbps
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate mode : Variable
Frame rate : 30.054 fps
Original frame rate : 29.970 fps
Minimum frame rate : 29.940 fps
Maximum frame rate : 29 970.000 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Interlaced
Scan order : Top Field First
Bits/(Pixel*Frame) : 0.189
Stream size : 16.9 MiB (99%)
Language : English
Encoded date : UTC 2012-02-18 12:18:45
Tagged date : UTC 2012-02-18 12:18:45

Audio
ID : 2
Format : AAC
Format/Info : Advanced Audio Codec
Format profile : LC
Codec ID : 40
Duration : 11s 989ms
Bit rate mode : Variable
Bit rate : 128 Kbps
Maximum bit rate : 133 Kbps
Channel(s) : 2 channels
Channel positions : Front: L R
Sampling rate : 48.0 KHz
Compression mode : Lossy
Stream size : 188 KiB (1%)
Language : English
Encoded date : UTC 2012-02-18 12:18:45
Tagged date : UTC 2012-02-18 12:18:45



Comparable WORKING file mediainfo:
General
Complete name : F:\Adele - Rolling In The Deep (1080p).mp4
Format : MPEG-4
Format profile : Base Media / Version 2
Codec ID : mp42
File size : 63.9 MiB
Duration : 3mn 53s
Overall bit rate mode : Variable
Overall bit rate : 2 294 Kbps
Encoded date : UTC 2010-11-29 23:30:12
Tagged date : UTC 2010-11-29 23:30:12
gsst : 0
gstd : 233840
gssd : B4A7D0FA2HH1309881533107943
gshh : o-o.preferred.ams03s07.v7.lscache7.c.youtube.com

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4.0
Format settings, CABAC : Yes
Format settings, ReFrames : 1 frame
Format settings, GOP : M=1, N=25
Codec ID : avc1
Codec ID/Info : Advanced Video Coding
Duration : 3mn 53s
Bit rate : 2 165 Kbps
Maximum bit rate : 14.0 Mbps
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 25.000 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.042
Stream size : 60.3 MiB (94%)
Tagged date : UTC 2010-11-29 23:30:13

Audio
ID : 2
Format : AAC
Format/Info : Advanced Audio Codec
Format profile : LC
Codec ID : 40
Duration : 3mn 53s
Bit rate mode : Variable
Bit rate : 124 Kbps
Maximum bit rate : 150 Kbps
Channel(s) : 2 channels
Channel positions : Front: L R
Sampling rate : 44.1 KHz
Compression mode : Lossy
Stream size : 3.46 MiB (5%)
Title : (C) 2007 Google Inc. v08.13.2007.
Encoded date : UTC 2010-11-29 23:30:13
Tagged date : UTC 2010-11-29 23:30:13



The POHD Mini 2 is still unsurpassed as a means to go to friends with your holiday pictures on an USB stick & simply watch them on an available TV, beamer or monitor.
I did not expect any problems with the simple sound....

Hope to find a solution!
Sjoerd.

PlayOn HD Mini 2

Seriously guys?
Not even a tiny 'Welcome to the Forum' reply after more than a week?!?

A short answer in the order of:
- This is a bug/feature...
- This is known for ages/new behaviour...
- This will be solved in new firmware/forget about it...
would be highly appreciated....!

Regards,
Sjoerd.

Hi there,

Sorry for our late reply and for any inconvenience. Personally for me it's an honest mistake, I did not see your post. Sorry to say that we have only one known bug for AAC audio playback and that is the missing center in multichannel audio. So far all of our test files do not exhibit this issues.

Looking at the file details, it should be supported and play by the player like the other working example that you have. But from the way it looks, the encoding made by the Pinnacle software is giving an issues. It might be that there is some changes when the video was created by it.

If you can put up link for us to download a sample file then we will try it out on our part using a different software.

Hi Roger, no problem!
I hoped it was something like that.....

The 17 MB file is uploaded as attachment... Hope that works?!?

Br,
Sjoerd.

Hi Roger,
you should have a PM with a link to the file. Stays valid for 1 week....

Sure hope there's a 'simple' bug that can be fixed in a firmware release!
BR,
Sjoerd

Please check your PM.

OK, so the problem is reproducible on your side. Hope to hear a positive response from your developer soon.... Would be great!
Changing the output options in Pinnacle as suggested does not help (Only when choosing smaller than full HD video truly different audio options are available and even then we would have to re-encode all videos and keep both archives 'fullHD' and 'ACRyan-compatible'.

Best regards,
Sjoerd.