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 A question about ACRyan mini 2 
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Joined: Tue Apr 06, 2010 1:11 pm
Posts: 190
Post Re: A question about ACRyan mini 2
Where do you store the movie file and its corresponding srt file? on an external USB HDD connected directly to the Mini2 or on your PC, or on a NAS?


Wed Apr 18, 2012 3:34 pm
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Joined: Thu Feb 02, 2012 10:40 am
Posts: 41
Post Re: A question about ACRyan mini 2
- EX USB HDD
- SAME FOLDER
- SAME FILE NAME
- LASTEST FIRMWARE
- SUB - .SRT - BLUE RAY RIP DEDICATION
- FILE - BLUE RAY RIP

- BED - A BLOND GIRL JUST WAITING FOR ME ... JK

What could be the problem ?


Wed Apr 18, 2012 7:12 pm
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Joined: Tue Apr 06, 2010 1:11 pm
Posts: 190
Post Re: A question about ACRyan mini 2
When you are saying "it didn't show anything", does that mean you cannot see the .srt file name when you press the Subtitle button on the remote after the movie has started, or you have selected it but no sub text is shown on the screen?

What is your subtitle default setting in Setup -> Misc ?


Thu Apr 19, 2012 10:53 am
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Joined: Thu Feb 02, 2012 10:40 am
Posts: 41
Post Re: A question about ACRyan mini 2
When i'm saying "it didn't show anything", I mean that I cannot see the .srt file name when i'm pressing the Subtitle button on the remote after the movie has started

Roger -
Quote:
We have few end users who are having this issue


You asked me lots of questions till now ...
That is kind of exhusting
everything is OK with my actions
I know that the names are case sensetive ,
I know how to opperate this SUB feature
I just need some answers that would help me resolve this problem
That's it ...
Believe me , I did everything I can do to try to resolve this problem
tell me something I don't know that would help me resolve it ...


Thu Apr 19, 2012 12:20 pm
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Joined: Tue Apr 06, 2010 1:11 pm
Posts: 190
Post Re: A question about ACRyan mini 2
Ok, I ll stop asking from now.


Thu Apr 19, 2012 12:56 pm
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Joined: Tue Oct 05, 2010 9:35 pm
Posts: 4299
Location: Netherlands
Post Re: A question about ACRyan mini 2
micky_86 wrote:
tell me something I don't know that would help me resolve it ...

How can we know what you don't know without asking?

_________________
Evert

Playon!HD Mini Firmware 7317 modified [192.168.178.3]
PC Windows 7-64 SP1 [192.168.178.DHCP]
PC Windows 7-64 SP1 + Virtual XP SP3 [192.168.178.DHCP]
Fritz!Box 7390 [192.168.178.1]
Seagate BlackArmor 400 4 x 3TB in RAID-5 [192.168.178.2]


Thu Apr 19, 2012 4:22 pm
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Joined: Thu Feb 02, 2012 10:40 am
Posts: 41
Post Re: A question about ACRyan mini 2
Duivels - OK i'll explain all the things I did ...
i've download a movie ... and then i've download the sub file ...
the sub file is with the ending : SRT...
i've checked with the MANUAL if this type of files work with this product
and it is ...

Well , I copied both files , the movie and the SUB file into one folder
all alone without any other file ... just the movie file and the sub file ...

then I changed the name of one file to a shorter one ...
after that I did : Copy Paste to the other file for that the names would be the same ...
without any comma or dots ...

after that ... I have entered to the folder from the ACRYAN device to try to run the movie
but I didn't saw the SRT file in that folder from the device ...
although I've checked many times , and that file was there ...
the computer saw it
but the ACRYAN couldn't ...

Some user suggested to check the SRT file content :
so I did ... and it was fine - like he just said it should be ...

well , after that I start watching the movie and I pressed the "Sub" button on the remote control ...
and I saw a message saying that : "There is no Subtitles"

and after that ... I asked for help from you guys ...

( Did I forgot something ? )


Thu Apr 19, 2012 10:09 pm
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Joined: Tue Oct 05, 2010 9:35 pm
Posts: 4299
Location: Netherlands
Post Re: A question about ACRyan mini 2
One more suggestion (not a question this time):

Don't use UPnP for subtitles, file shares only.

_________________
Evert

Playon!HD Mini Firmware 7317 modified [192.168.178.3]
PC Windows 7-64 SP1 [192.168.178.DHCP]
PC Windows 7-64 SP1 + Virtual XP SP3 [192.168.178.DHCP]
Fritz!Box 7390 [192.168.178.1]
Seagate BlackArmor 400 4 x 3TB in RAID-5 [192.168.178.2]


Sat Apr 21, 2012 10:17 pm
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Joined: Thu Feb 02, 2012 10:40 am
Posts: 41
Post Re: A question about ACRyan mini 2
Duivels - I'm not using any NETWORK streaming ... or something like that ..
all my movies are inside my EX HDD
connected VIA USB to the streamer...


Mon Apr 23, 2012 5:43 pm
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Joined: Thu Jan 05, 2012 12:40 am
Posts: 810
Location: Brisbane, AU
Post Re: A question about ACRyan mini 2
@Micky

It comes down to this:-

SRT subtitles WORK without fail. We have all tested and use them!!

So....... There can only be two things wrong.

1. There is something wrong with the SRT, such as invalid content or you have named it incorrectly.
2. You ar not pressing the right buttons.

Stop proclaiming that you are such an expert, read what is said to you and learn to do some basic troubleshooting yourself,

This seems beyond you at the moment and until you can do this, you shouldn't be selling them in your shop.

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Mon Apr 23, 2012 10:25 pm
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