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 no data in music library 
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Joined: Sat Oct 15, 2011 7:48 pm
Posts: 2
Post no data in music library
has anyone else got the problem that the music library shows no data when choosing artist or album etc? i tried flashing the firmware in safe mode and deleting the .theater folder and rescanning etc. but no luck. i have about 100gb mp3's on the device..


Sat Oct 15, 2011 7:54 pm
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Joined: Tue Feb 01, 2011 10:06 am
Posts: 1720
Location: Rotterdam
Post Re: no data in music library
dasvidh wrote:
has anyone else got the problem that the music library shows no data when choosing artist or album etc? i tried flashing the firmware in safe mode and deleting the .theater folder and rescanning etc. but no luck. i have about 100gb mp3's on the device..


You might need to give the player some time to 'lóad' the database. After a boot it can take a few minutes to populate the db. If you go directly into music it will show no data until it's loaded. Otherwise i would also recommend to scan the hdd under windows, delete the .theater folder once again and also rescan it once again. I had this here before and rescanning fixed it.
If you don't see anything under special points like artists or genres only please try to retag your albums. Might be that your albums are missing tags?
Free software for tagging can be mp3-tag for example. I'd always use iso format to tag.

Let us know if this helps and you get it working.

p.s. on latest firmware i suppose?

br,

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Sun Oct 16, 2011 10:12 am
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Joined: Sat Oct 15, 2011 7:48 pm
Posts: 2
Post Re: no data in music library
Arne wrote:

You might need to give the player some time to 'lóad' the database. After a boot it can take a few minutes to populate the db. If you go directly into music it will show no data until it's loaded. Otherwise i would also recommend to scan the hdd under windows, delete the .theater folder once again and also rescan it once again. I had this here before and rescanning fixed it.
If you don't see anything under special points like artists or genres only please try to retag your albums. Might be that your albums are missing tags?
Free software for tagging can be mp3-tag for example. I'd always use iso format to tag.

Let us know if this helps and you get it working.

p.s. on latest firmware i suppose?

br,


latest firmware is being used
database was loaded, during loading it displays 'database not ready' i did the scan under windows and deleted the .theater folder, mp3 collection is fully tagged with easytag.
after some testing it seems that the manual rescan isn't populating the tags, but the tags do show up when doing a startup scan. there must be a difference between the two scans, this is not very handy because a startup scan will run for about 20 minutes...
the one thing that keeps me form using my collection at the moment is the missing genre-artist-album sort order. it will be a good idea for a music sort option in the next firmware, when using large collections with full albums it is not possible to locate your favourite albums.


Sun Oct 16, 2011 8:47 pm
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Joined: Tue Feb 01, 2011 10:06 am
Posts: 1720
Location: Rotterdam
Post Re: no data in music library
dasvidh wrote:
Arne wrote:

You might need to give the player some time to 'lóad' the database. After a boot it can take a few minutes to populate the db. If you go directly into music it will show no data until it's loaded. Otherwise i would also recommend to scan the hdd under windows, delete the .theater folder once again and also rescan it once again. I had this here before and rescanning fixed it.
If you don't see anything under special points like artists or genres only please try to retag your albums. Might be that your albums are missing tags?
Free software for tagging can be mp3-tag for example. I'd always use iso format to tag.

Let us know if this helps and you get it working.

p.s. on latest firmware i suppose?

br,


latest firmware is being used
database was loaded, during loading it displays 'database not ready' i did the scan under windows and deleted the .theater folder, mp3 collection is fully tagged with easytag.
after some testing it seems that the manual rescan isn't populating the tags, but the tags do show up when doing a startup scan. there must be a difference between the two scans, this is not very handy because a startup scan will run for about 20 minutes...
the one thing that keeps me form using my collection at the moment is the missing genre-artist-album sort order. it will be a good idea for a music sort option in the next firmware, when using large collections with full albums it is not possible to locate your favourite albums.


Are thos ALL mp3 files?
Usually a clean startup scan works better. The resume scan doesn't seem to complete the scan always.

cheers,

_________________
Product Specialist Team

AC Ryan Europe
Anthonetta Kuijlstraat 43b || 3066 GS Rotterdam || The Netherlands
Tel. +31 (0)10 420 6136

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Mon Oct 17, 2011 1:15 pm
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Joined: Sun Nov 01, 2009 7:06 am
Posts: 16
Post Re: no data in music library
Same problem as http://www.acryan.com/forums/viewtopic.php?f=166&t=16839&hilit=music+album+genre+artist and http://www.acryan.com/forums/viewtopic.php?f=170&t=17971&hilit=music+album+genre+artist?

Has any solution been found?

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Kind regards,

Jan van Bekkum


Sat Apr 14, 2012 7:56 pm
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Joined: Wed Mar 09, 2011 12:30 am
Posts: 183
Post Re: no data in music library
leave it scanning overnight! it takes ages! by the morning it will be done! had this issue myself :) and i have 130GB worth!

the scanning logo may not show folders etc at points but it is updating the db file and think it continues to scan!

see if this works anyway! I personally couldn't get this firmware to work. Good luck

here's the thread

viewtopic.php?f=166&t=14562


Mon Apr 16, 2012 9:32 pm
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Joined: Wed Apr 18, 2012 10:21 am
Posts: 9
Post Re: no data in music library
Is there anyone here who has had positive ecperiences with the HD2 at all? I'm losing confidence. Is it becasue I still need to lear to operate the thing or is it a total waste of money and time.

After many struggles, crashes, connection issues boot problems etc the thing is now loaded with app 400 gig of Pictures and music and a few movies, Not even 25% of it's storage capacity.

It simply fails to build a DB. It takes forever and then in crashes.

Any help is welcome


Thu Apr 19, 2012 8:02 pm
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Joined: Tue Feb 01, 2011 10:06 am
Posts: 1720
Location: Rotterdam
Post Re: no data in music library
If you are having those kind of troubles with your library you should maybe look into the shortcuts option. You can add shortcut for your movies/music/fotos folders and then access them directly from the main menu as well. This will also be quicker.

br,

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Anthonetta Kuijlstraat 43b || 3066 GS Rotterdam || The Netherlands
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Fri Apr 20, 2012 9:11 am
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Joined: Wed Apr 18, 2012 10:21 am
Posts: 9
Post Re: no data in music library
Maybe it is just a matter of me being impatient. Yesterday it fanally fully loaded the database after scanning the storage for hours. I thnk I should disable scanning now.

Still the UI is responding slow to the RC, but I can see some light in using this toy.


Fri Apr 20, 2012 10:39 am
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Joined: Tue Feb 01, 2011 10:06 am
Posts: 1720
Location: Rotterdam
Post Re: no data in music library
Depending how big the db is - this will take up resources of course. That's why you might encounter slowness at times. If you have scanned it fully i would also recommend you to turn off the scanning since the database will still be there.

cheers,

_________________
Product Specialist Team

AC Ryan Europe
Anthonetta Kuijlstraat 43b || 3066 GS Rotterdam || The Netherlands
Tel. +31 (0)10 420 6136

Email: europe@acryan.com
Follow us at: Twitter || Facebook


Fri Apr 20, 2012 10:49 am
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