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suribaba
Joined: Sat Sep 04, 2010 1:03 pm
Posts: 10
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 Youtube always "cannot play media file" i am facing issue , while accessing youtube always getting error prompt
"cannot play media file" i have just updated with Firmware v8.5.3.r7317 - Asian Edition still i am facing same issue , can any one help me ?
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| Fri Mar 23, 2012 3:31 pm |
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Staff_
Joined: Tue Jun 29, 2010 9:18 am
Posts: 1646
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Re: Youtube always "cannot play media file" Hello,
Thanks for your feedback and I can confirm this as a new issue.
On the Playon!HD2 the YouTubeXL work as a substitute for now.
I will report this directly to our engineers who unfortunately at this moment left for the weekend, so I can't get any decent feedback regarding this for now.
Will keep this thread updated when I get some news.
Br,
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| Fri Mar 23, 2012 5:10 pm |
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Worros
Joined: Sat Nov 27, 2010 10:23 am
Posts: 6
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Re: Youtube always "cannot play media file" I've only recently upgraded my 3100 series to r7317 and can confirm that many of the videos are coming up with this message.
Probably related:
When i've logged in to YouTube and enter the 'Worros' menu selecting Recommended or Favourites gives the message 'NETWORK_CONGESTION'
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| Sun Apr 01, 2012 3:20 pm |
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Staff_
Joined: Tue Jun 29, 2010 9:18 am
Posts: 1646
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Re: Youtube always "cannot play media file" Hello,
The logging in problem 'network congestion error' is not related to the 'cannot play video file' problem which is still under investigation by our engineers.
Br,
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| Tue Apr 03, 2012 10:21 am |
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Worros
Joined: Sat Nov 27, 2010 10:23 am
Posts: 6
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Re: Youtube always "cannot play media file" Is there a post I can track for that one?
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| Thu Apr 05, 2012 11:10 am |
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williamtan74
Joined: Tue Jan 11, 2011 3:19 pm
Posts: 3
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Re: Youtube always "cannot play media file" My AC Ryan Playon CD Mini also has the same irritating problem of "Cannot Play Media File" error in Youtube. In the older version, it used to be intermittent, sometimes you Return and Play the same file again, it will play. But with newest verion firmware, it is 100% sure it cannot play any media file direcdtly on youtube over Internet Access.. Could it be due to the blockage from Youtube server?
I'm started to loose interest in using AC Ryan now. Probably those made-in-china boxes would be cheaper and better box to buy now.
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| Thu Apr 05, 2012 7:46 pm |
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vanhal
Joined: Wed Dec 22, 2010 7:54 pm
Posts: 451
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Re: Youtube always "cannot play media file" Where do you think the AC Ryan boxes come from? Several models from other manufacturers are strikingly similar, down to the remote control. Even the firmwares can sometimes be swapped between boxes. So yes, it's possible to get a cheaper box but I doubt it's going to be better.
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| Thu Apr 05, 2012 9:26 pm |
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GregiBoy
Joined: Thu Jan 05, 2012 12:40 am
Posts: 810
Location: Brisbane, AU
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Re: Youtube always "cannot play media file" I agree. Try getting support from China and have fun reading the manuals which are in Chinglish!!!
_________________
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| Thu Apr 05, 2012 11:01 pm |
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mad25
Joined: Wed Dec 30, 2009 3:48 pm
Posts: 8
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Re: Youtube always "cannot play media file" Mikael wrote: Hello,
The logging in problem 'network congestion error' is not related to the 'cannot play video file' problem which is still under investigation by our engineers.
Br, Mikael, we're now at May 12th. Any leads as to why we keep getting this error message? I keep getting it on my Playon HD, on the same files I was able to play a couple of weeks ago (using 7317)
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| Sat May 12, 2012 7:06 am |
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Staff_
Joined: Tue Jun 29, 2010 9:18 am
Posts: 1646
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Re: Youtube always "cannot play media file" I'm sorry, but we have not heard anything from our developers in terms of a solution for this problem.
Br,
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| Mon May 14, 2012 10:53 am |
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