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 [Official] Firmware_Playon!HD Mini2_PV73800_v9.5.5.r7317 
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Joined: Thu Mar 27, 2008 6:05 am
Posts: 2217
Post Re: [Official] Firmware_Playon!HD Mini2_PV73800_v9.5.5.r7317
savvyguy wrote:
savvyguy wrote:
i'm extremely disgusted by ALL the firmware releases of the Mini2.

When I first bought the player 1 year ago, i already lodged a complaint - saying that the mini2 LAGS when playing HDSLR footage ( from my Canon 550D ). Till now, NOTHING HAS CHANGED!

Let me reiterate my point again - these high bitrate files have nothing to do with hardware support - my mini1 could play ANYTHING i throw at it. the mini2 just screws up big time.

Here is the media info again :


Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : Baseline@L5.0
Format settings, CABAC : No
Format settings, ReFrames : 1 frame
Format settings, GOP : M=1, N=12
Codec ID : avc1
Codec ID/Info : Advanced Video Coding
Duration : 3mn 3s
Bit rate : 45.2 Mbps
Width : 1 920 pixels
Height : 1 080 pixels
Original height : 1 088 pixels
Display aspect ratio : 16:9
Original display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 23.976 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.910
Stream size : 988 MiB (97%)
Language : English
Encoded date : UTC 2012-02-11 10:03:38
Tagged date : UTC 2012-02-11 10:03:38
Color primaries : BT.709-5, BT.1361, IEC 61966-2-4, SMPTE RP177
Transfer characteristics : BT.709-5, BT.1361
Matrix coefficients : BT.601-6 525, BT.1358 525, BT.1700 NTSC, SMPTE 170M

Audio
ID : 2
Format : PCM
Format settings, Endianness : Little
Format settings, Sign : Signed
Codec ID : sowt
Duration : 3mn 3s
Bit rate mode : Constant
Bit rate : 1 536 Kbps
Channel(s) : 2 channels
Channel positions : Front: L R
Sampling rate : 48.0 KHz
Bit depth : 16 bits
Stream size : 33.5 MiB (3%)
Language : English
Encoded date : UTC 2012-02-11 10:03:38
Tagged date : UTC 2012-02-11 10:03:38


--

I also encounter NEW PROBLEMS. Sometimes, videos would just play WITHOUT SOUND and the only way i can get it back is to restart the whole damned player.

PLEASE do something, for goodness' sake.


AcRyan - please respond. Few months ago you promised to swop my mini2 for a mini1 ( i willingly downgrade! ) and till today i have not received a response from you!

terrible support.


Hi savvyguy,

First of all we are really sorry for any inconvenience. It comes to our attention that you wanted to change your Mini2 to Mini1? We would like to let you know that what you wanted is really possible and we can do that for you, the only thing we worried about is that it might also show you the same result. But we are also not sure, unless we can test the same video you have.

Before, we ask a sample video from you but you suggested to download from canon the sample video and below is what we have found. The video sample claims to be from Canon 550D, the only thing we noticed is that the format and codec is appearing to be different compared from the video information you took from your 550D. The sample video we downloaded also do not play smoothly for both Mini1 and Mini2.

If you're loacally from Singapore, please do send us or let us know where to download the sample video that is working on Mini1 for us to test. You can also drop by at our service center on your free time and give us the file and bring your HD2 just in case you are really decided to change the unit.

Awaiting for your reply.

Quote:
General
Complete name : E:\TEST files\Video\RAW Video CAM\550D_MVI_1310_1080_24.MOV
Format : MPEG-4
Format profile : QuickTime
Codec ID : qt
File size : 294 MiB
Duration : 51s 885ms
Overall bit rate : 47.5 Mbps
Encoded date : UTC 2010-04-16 16:38:47
Tagged date : UTC 2010-04-16 16:38:47

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : Baseline@L5.0
Format settings, CABAC : No
Format settings, ReFrames : 1 frame
Format settings, GOP : M=1, N=12
Codec ID : avc1
Codec ID/Info : Advanced Video Coding
Duration : 51s 885ms
Bit rate : 46.0 Mbps
Width : 1 920 pixels
Height : 1 080 pixels
Original height : 1 088 pixels
Display aspect ratio : 16:9
Original display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 23.976 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.924
Stream size : 284 MiB (97%)
Language : English
Encoded date : UTC 2010-04-16 16:38:47
Tagged date : UTC 2010-04-16 16:38:47
Color primaries : BT.709-5, BT.1361, IEC 61966-2-4, SMPTE RP177
Transfer characteristics : BT.709-5, BT.1361
Matrix coefficients : BT.601-6 525, BT.1358 525, BT.1700 NTSC, SMPTE 170M

Audio
ID : 2
Format : PCM
Format settings, Endianness : Little
Format settings, Sign : Signed
Codec ID : sowt
Duration : 51s 885ms
Bit rate mode : Constant
Bit rate : 1 536 Kbps
Channel(s) : 2 channels
Channel positions : Front: L R
Sampling rate : 48.0 KHz
Bit depth : 16 bits
Stream size : 9.50 MiB (3%)
Language : English
Encoded date : UTC 2010-04-16 16:38:47
Tagged date : UTC 2010-04-16 16:38:47

_________________
Best Regards,

AC Ryan Asia Pacific
60 Kaki Bukit Place || 01-12 Eunos Techpark || Singapore 415979
T +65 67483218 ||
Email: asia@acryan.com
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Mon Feb 27, 2012 4:39 am
Profile

Joined: Thu Oct 06, 2011 6:49 am
Posts: 3
Post Re: [Official] Firmware_Playon!HD Mini2_PV73800_v9.5.5.r7317
Hi,

Can you please post an md5sum for a download, so that we can verify the download?

Many thanks.


Thu Mar 01, 2012 2:59 pm
Profile

Joined: Sun Jul 24, 2011 8:12 am
Posts: 55
Location: Germany
Post Re: [Official] Firmware_Playon!HD Mini2_PV73800_v9.5.5.r7317
data68 wrote:
Device has problems playing movies with 24.0 fps. 23.976 works flawlessly, 24.0 fps has visible micro studders.

data68 wrote:
When will the DLNA-Media-Renderer-Problem be solved?
Works fine with movies and music, but always crashes with JPGs.

Would be nice to get a feedback und this from A.C. Ryan!

Cheers
data68


Sun Mar 04, 2012 11:40 am
Profile

Joined: Mon Dec 26, 2011 11:46 pm
Posts: 21
Post Re: [Official] Firmware_Playon!HD Mini2_PV73800_v9.5.5.r7317
When you PAUSE a movie two or three times then the subtitles are off and have to be turning on again in the subtitle-menu.

Very anoying !!!!

_________________
Regards,
Vaako

ACR-PV73200 Playon!HD Mini
2x ACR-PV73800 Playon!HD Mini 2
TViX HD M-4100SH
TViX HD M-6500


Tue Mar 06, 2012 4:52 pm
Profile

Joined: Thu Feb 02, 2012 11:09 am
Posts: 8
Post Re: [Official] Firmware_Playon!HD Mini2_PV73800_v9.5.5.r7317
The only problem I really have is that a shut down (power down) of the player does not fully disconnect HDMI. The HDMI signal keeps active. This way my automatic HDMI switch does not switch to the previous connection.


Sat Mar 10, 2012 12:38 pm
Profile

Joined: Sun Apr 24, 2011 11:26 am
Posts: 60
Post Re: [Official] Firmware_Playon!HD Mini2_PV73800_v9.5.5.r7317
Mate I tried telling them about that a year ago and all I got was a load of verbal from other members :stepout:


Sat Mar 10, 2012 7:51 pm
Profile

Joined: Mon Dec 26, 2011 11:46 pm
Posts: 21
Post Re: [Official] Firmware_Playon!HD Mini2_PV73800_v9.5.5.r7317
Dr Bob wrote:
Mate I tried telling them about that a year ago and all I got was a load of verbal from other members :stepout:


Is this Software or a Hardware related problem?

Do you have report that directly to A.C. Ryan Customer Support?

_________________
Regards,
Vaako

ACR-PV73200 Playon!HD Mini
2x ACR-PV73800 Playon!HD Mini 2
TViX HD M-4100SH
TViX HD M-6500


Sat Mar 10, 2012 10:58 pm
Profile

Joined: Sun Apr 24, 2011 11:26 am
Posts: 60
Post Re: [Official] Firmware_Playon!HD Mini2_PV73800_v9.5.5.r7317
I'm talking to sretlow about the HDMI problem Vako


Sun Mar 11, 2012 3:37 pm
Profile

Joined: Mon Dec 26, 2011 11:46 pm
Posts: 21
Post Re: [Official] Firmware_Playon!HD Mini2_PV73800_v9.5.5.r7317
Edited by staff:

OT and please don't paste our full email adresses in our forums as fishing and spam bots will pick these up and increase our spam load.

Please use www.acryan.com/support for future reference.

Will be deleted shortly.

_________________
Regards,
Vaako

ACR-PV73200 Playon!HD Mini
2x ACR-PV73800 Playon!HD Mini 2
TViX HD M-4100SH
TViX HD M-6500


Sun Mar 11, 2012 4:49 pm
Profile

Joined: Thu Feb 02, 2012 11:09 am
Posts: 8
Post Re: [Official] Firmware_Playon!HD Mini2_PV73800_v9.5.5.r7317
I did sent a question about this to ACRyan. I also just did sent a reaction to the dutch e-mail address. Till now not an answer received.


Mon Mar 12, 2012 11:51 am
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