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 Tested Network speed HD2?? 
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Joined: Sun Jun 26, 2011 7:44 pm
Posts: 24
Post Re: Tested Network speed HD2??
You may as well return it back as faulty.

I had exactly the same issue and was told that the transfer rates for copying was, and I quote, around 60MB/s (so a max transfer rate of 6mb/s). The GB is only for streaming (which is really bizarre and sounds like a massive amount of lies to me).

At the time I ended up complaining to the ASA at the time as the information on the website was vastly misleading - they upheld the complaint and AC Ryan had to change the website (as you can see under speciifcations).

I'll never buy a product from them again - the firmware is also beyond a joke (I mean look at the known errors) and the product falls spectacularly short of the promised specifications.



M.


Sun Jan 29, 2012 6:52 pm
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Joined: Sat Aug 06, 2011 11:09 am
Posts: 39
Post Re: Tested Network speed HD2??
They were going to publish a buglist at one stage but later declined to do so as the list was probably so large it would have taken up more than the spare storage space they had left on their server.


Mon Jan 30, 2012 10:48 am
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Joined: Tue Feb 01, 2011 10:06 am
Posts: 1720
Location: Rotterdam
Post Re: Tested Network speed HD2??
chrisc wrote:
Followup
Stupidly I bought an HD2. It's transfer speed is about a TENTH OR LESS than the HD. There is ONLY ONE REASON to buy a media player with an internal hard drive and that is because you want to copy stuff to the HDD first before watching it. The ONLY reason. And the transfer speed is even less. Not remotely interested in directly streaming from my PC which incidently does work okay streaming with no stutters etc. But this isn't what I want. Nor what I anticipated by looking at the specs. If the speed had turned out to be at least the same as the HD it would have been maybe acceptable (although not what I wanted) but it is nothing like that.
I will do a check for later firmware updates to see if that changes anything but if not then it goes back faulty.

Please do recheck your network setup and tell us a bit more about it if you need help. In our tests we are getting transfer speeds between 8-12mb/sec. depending on the network situations. This is also the max. of 100mbit.

M4cc45 wrote:
You may as well return it back as faulty.

I had exactly the same issue and was told that the transfer rates for copying was, and I quote, around 60MB/s (so a max transfer rate of 6mb/s). The GB is only for streaming (which is really bizarre and sounds like a massive amount of lies to me).

At the time I ended up complaining to the ASA at the time as the information on the website was vastly misleading - they upheld the complaint and AC Ryan had to change the website (as you can see under speciifcations).

I'll never buy a product from them again - the firmware is also beyond a joke (I mean look at the known errors) and the product falls spectacularly short of the promised specifications.

M.

Where did you get this information from? Gigabit is 1000mbit which is used for streaming. Transfer wise you have a 100mbit connection which should give you speeds between 8-12mb/sec. in a good network setup.

tired wrote:
They were going to publish a buglist at one stage but later declined to do so as the list was probably so large it would have taken up more than the spare storage space they had left on their server.

This doesn't contribute at all here. If you need help you can always contact us directly. The contact details you have here: http://www.acryan.com/support

p.s. attached a picture of 1185 layout from realtek homepage and here's a link for the specs

br,


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Tue Jan 31, 2012 12:55 pm
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Joined: Sat Aug 06, 2011 11:09 am
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Post Re: Tested Network speed HD2??
Every pc or laptop ever connected to our small home network transfers at almost double the speed of the Playon!HD2. No special cables beyond decent quality Cat5e or Cat6. No changes made to configurations or tweaking of any settings . No changes made to anything, period. The Playon!HD2 is slower and doesn't achieve comparable network transfer speeds for file transfers. The same complaint has been made over and over on many occasions by customers who've not seen the network transfer speeds they'd reasonably expect to see.

The Playon!HD2 falls short in many areas and this is one of them.


Wed Feb 01, 2012 8:23 am
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Joined: Tue Feb 01, 2011 10:06 am
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Location: Rotterdam
Post Re: Tested Network speed HD2??
The biggest mistake many people make is compare a media-player to a laptop/desktop pc. Unfortunately media-players do not have the power of pc's or laptop which you may already expect in the price difference. Due to the chip-set architecture of modern media players you will never have full gigabit speeds on current platforms. The hardware is just not sufficient enough and those players are built for media-playback in general. As mentioned in a good network setup you will get 100mbit speeds around 8-12mb which is actually pretty decent.

best regards,

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Wed Feb 01, 2012 10:02 am
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Joined: Sat Aug 06, 2011 11:09 am
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Post Re: Tested Network speed HD2??
Without knowing enough on the subject to qualify as an expert, I am willing to concede the possibility a media player may never be as solid a platform for network file transfers as a media player such as the Playon!HD2. What I don't understand is how on a good network you say 8-12mb is a possibility, while such speeds are easily possible on my home network and I haven't observed these speeds with the Playon!HD2.

If my network is capable of above 8-12mb and the Playon!HD2 is capable of it, then why is it only computers on the network are capable of consistently delivering the higher speeds I am seeing while the Playon!HD2 averages less than this?

I am not talking a peak here or there or a buffered burst but sustained transfers.

While reading specifications for the Playon!HD2, never was it highlighted or alluded to that expectations should be lowered with regards to the network performance of the Playon!HD2 vs that we'd come to expect from our computers. The opposite was true actually; the marketing gave the impression there was every reason to expect the kind of performance we were accustomed to and not a second rate experience by any means.

I think its to be expected that people are going to believe theres every reason to anticipate the speeds in relation to the connection that was advertised, if it was done without any caveats and gave the impression even gigabit was not a problem for this unit.


Wed Feb 01, 2012 11:42 am
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Joined: Sun Jun 26, 2011 7:44 pm
Posts: 24
Post Re: Tested Network speed HD2??
Arne wrote:
Where did you get this information from? Gigabit is 1000mbit which is used for streaming. Transfer wise you have a 100mbit connection which should give you speeds between 8-12mb/sec. in a good network setup.
br,


As you're staff it's quite worrying that you have to ask.

When I initially bought the HD2 on the website there was nothing about a 1GB for streaming and 100MB for file transfer. That only ever came about because of my complaint to the ASA (Advertising Standards Authority).

Even then, with a 100MB, you can get nowhere near it. I queried this in an older post that I can't be bothered to find to have a different staff member suggest that copying, due to the hardware, was limited to between 60 and 70mb (around 6mb/s transfer rate which is what I got). I have a GB Cisco network which CAT6 cables (I'd say it was a very good network) and can't get higher than this. Transferring to another PC is around 90 mb/s but I never expected that - I would have been happy with 30 mb/s.

I then looked around for comparable hardware (with the same realtek nic), again if you find my post I think there's links in there, where by other people have tested the same hardware but have gotten far faster transfer speesd on similar media players - a transfer rate of 60 mb/s in cases.

I'm sorry I'm being vague but I can't be bothered to find old posts.



M.


Wed Feb 08, 2012 2:59 pm
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Joined: Wed Dec 22, 2010 7:54 pm
Posts: 451
Post Re: Tested Network speed HD2??
Changing specifications (network, torrents, Skype and several more) on the way will always make people unhappy. Getting 8-12 megabytes/s (for most users it's significantly slower) when you'd like to transfer bluray rips is very frustrating. But many users have discussed this in the past, thing haven't and will not change. As one user mentioned that during transfers his switch actually changed to 100Mbit it is not possible to get more than 8-12 MB/s. So Arne, it's not "in a good network setup you will get 100mbit speeds" but rather "during transfers you cannot get above 100mbit speeds". Reads a bit different.


Wed Feb 08, 2012 3:45 pm
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Joined: Tue May 31, 2011 5:46 pm
Posts: 4
Post Re: Tested Network speed HD2??
Hi,

I was wondering if it is possible to be able to use a gigabit ethernet to usb adapter to circumvent the 10/100 internal adapter speed issues?

Adapters like these can be found on Deal Extreme and Ebay for less than $20 and apparently have very good speeds.

I would also note that these adapters also support linux.

It is of course limited by the usb 2.0 bus but it should transfer data at much higher speeds than the internal 10/100 port.

My question is, could it be made to work with this media player?

Thanks.


Mon Feb 20, 2012 5:54 am
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Joined: Tue Feb 01, 2011 10:06 am
Posts: 1720
Location: Rotterdam
Post Re: Tested Network speed HD2??
firestorm2yk wrote:
Hi,

I was wondering if it is possible to be able to use a gigabit ethernet to usb adapter to circumvent the 10/100 internal adapter speed issues?

Adapters like these can be found on Deal Extreme and Ebay for less than $20 and apparently have very good speeds.

I would also note that these adapters also support linux.

It is of course limited by the usb 2.0 bus but it should transfer data at much higher speeds than the internal 10/100 port.

My question is, could it be made to work with this media player?

Thanks.


Sorry to say but this won't work as there are no drivers included for such adapters and i think you will need drivers to make those work.

br,

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Anthonetta Kuijlstraat 43b || 3066 GS Rotterdam || The Netherlands
Tel. +31 (0)10 420 6136

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Thu Feb 23, 2012 4:45 pm
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