out of interest why must the drive be formatted with the media box software after all NTFS is NTFS or am i confused. Could this be the route of my problem cos i took my old drive as is and installed it in the AC Ryan
You don't *HAVE* to format it in the player - it should also work as standalone ntfs drive previously formatted on another system. The only problem is that the player, when formatting the drive, creates a certain partition layout which is needed to have all functions working because the directories need to get mounted the proper way. You might for example have problems with transmission and other things.
Bottom line: if you can, format the HDD within the player to get the full functionality of the device.