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 NTFS filesystem problems 
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Joined: Sat Dec 10, 2011 1:33 pm
Posts: 23
Post Re: NTFS filesystem problems
I'll tell how it happened to me.
My ACR-PV73200 do not have one month, but almost.
First i turn on to see if it was working, and yes all ok.
I came to the support page and got the latest firmware.
The firmware update also went well.
I picked up the disc from my asus oplay air (G2 portable 500gb) almost new with my movies.
Got YAMJ, put the covers of the movies (oplay air dont have yamj)
I tried, everything work well, appeared the covers, the film worked, all ok.
The other day I tried to move a movie from pc to acryan with NAS but it was super super slow and gave up.
I removed the disk and connect to pc to copy the movie, and corrupted files.
Windows corrected files, copied the movie, see the movie, all ok.
Then I try the functions of the ac ryan, used the dlna to see pictures on TV and that reboot the acryan. (never tried again)
Removed the disk, connect to pc and corrupted files again.
Corrected files.
As was already the second time I found strange was happening, then watched a bit of a movie, then reconnected the disk to the pc, corrupted files again.
One more time and the same.
I came to the forum and saw that already had some complaints from users.
Then I moved to the alternative firmware and never happened again.
I dont have dlna on this firmware and i dont use the NAS because it is too slow.
But I changed one thing, the pen, the first few times I used a silicon power and now I have used a kingston G3.


Thu Jan 19, 2012 1:14 pm
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Joined: Mon Feb 07, 2011 5:39 am
Posts: 105
Location: Berlin [Germany]
Post Re: NTFS filesystem problems
Each the Testscript has not used, may also not state he has no mistakes.
This is unserious, because he has not checked his statement. He believes only he has none.



These are definitively write errors on a partition NTFS. And this can be quite simply reproduced.

The whole forum is full with mistake on these NTFS mistakes.
0 KB is then a result of long concatenation.
If by this mistake the file size changes, wrong registrations are in the file allocation table.
In a film or music suddenly becomes another film jumped.
Registrations in ' Last added ' are found no more.
Defective data bank in the .Theater folder and the Reboot linked with it.
Suddenly a reboot when you play a file.
etc. etc. etc.

And A.C.Ryan say: "... and we have only gotten a handful of cases with this reported..."



And what this is.:
"This is until proven otherwise, still case by case, and currently goes into, using the products with hard drive and over time these things can happen."
There the user is sold for silly. Romp professional answer.
The complete answer of Mikael Tarvainen | AC Ryan Product Specialist is a cheek.


PS. I dont use torrents too.

.


Thu Jan 19, 2012 2:02 pm
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Joined: Sat Oct 24, 2009 6:29 pm
Posts: 8942
Location: Netherlands
Post Re: NTFS filesystem problems
It's what i said the testers and the staff can't reproduce it.

Only file corruption i epxerienced is a while ago when my router crasht when doing a file transfer.

I am a heavy tester with all kind of fw's testing and copying a lot deleting a lot etc etc etc and i don't have this problems.

So or i have a ultimate playon player or somehting what i don't use or have is causing problems at your players. or maybe you have a bad revision

The difficulty is now what is that something that causing this problem ????

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Thu Jan 19, 2012 4:37 pm
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Joined: Tue Oct 05, 2010 9:35 pm
Posts: 4299
Location: Netherlands
Post Re: NTFS filesystem problems
@Kraakie:
I was skeptical as well, but I could reproduce the error with the test script within seconds on a USB hard disk and a USB stick and with firmware 5440 en 4824. I do not know for an internal hard disk, because I have a Mini.
I admit that I was not faced with the error before using the test script, presumably because I seldom write data to the external hard disk and, if I do, only once.
The error obviously only occurs, when repeatedly writing the same file, as happens with the scan function.

However, just to be sure I changed my external USB drive from NTFS to Ext3.

Some people may overrate the problem, but it certainly must not be ignored.

_________________
Evert

Playon!HD Mini Firmware 7317 modified [192.168.178.3]
PC Windows 7-64 SP1 [192.168.178.DHCP]
PC Windows 7-64 SP1 + Virtual XP SP3 [192.168.178.DHCP]
Fritz!Box 7390 [192.168.178.1]
Seagate BlackArmor 400 4 x 3TB in RAID-5 [192.168.178.2]


Thu Jan 19, 2012 5:45 pm
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Joined: Sat Dec 10, 2011 1:33 pm
Posts: 23
Post Re: NTFS filesystem problems
Im going to install the firmware again and repeat the same steps to see if it happens again.
I have a disc like the other but more empty.


Thu Jan 19, 2012 5:59 pm
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Joined: Mon Feb 07, 2011 5:39 am
Posts: 105
Location: Berlin [Germany]
Post Re: NTFS filesystem problems
kraakie, you recur.
Then I will also recur sometimes.
s-n1965 wrote:
Each the Testscript has not used, may also not state he has no mistakes.
This is unserious, because he has not checked his statement. He believes only he has none.
...
A question. If you have tried out the Testscript ?
Here once more the link.

If not, are you afraid around your hard disk or why ?
If your player no mistakes does, it is no problem for you.


kraakie wrote:
It's what i said the testers and the staff can't reproduce it.
...
If the staff have tried out the Testscript ? If not, why ?


kraakie wrote:
...
So or i have a ultimate playon player or somehting what i don't use or have is causing problems at your players. or maybe you have a bad revision

The difficulty is now what is that something that causing this problem ????
I know what causes the mistake and how one can repair him (I do not mean with it ext3 use). And I can say 100% I have none bad revision.
And I can say 100% you also have write error if you the Testscript tries out.


However, I have the feeling you simply do not want to understand and you want to sell me for silly. :o

.


Thu Jan 19, 2012 6:06 pm
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Joined: Sat Dec 10, 2011 1:33 pm
Posts: 23
Post Re: NTFS filesystem problems
was easy, I put the new firmware PV73200_v7.4.6.r5440_European, all ok.
After reboot I changed the language to Portuguese, chose Automatic dhcp, shut off the acryan.
I put the disc in the pc to run yamj, then removed the disc and put back in acryan.
Turn acryan on, rescan storage, wait a bit, turn acryan off.
Put the disc in the pc, and corrupted files.

I used the pen silicone power and disc is the G2 portable 500gb from samsung (i have 2)
I do not have a different disk to try.

I have a print screen from the errors but is in portugues.


Thu Jan 19, 2012 6:41 pm
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Joined: Wed Dec 22, 2010 7:54 pm
Posts: 451
Post Re: NTFS filesystem problems
Wilmaschauen, thank you for posting Mikael's reply to your mail! One question to staff and developers, have you even tried the script provided by s-n1965? If so you would have found corrupted structures within minutes. Just ask Duivels! So most of Mikael's mail just doesn't make sense:
Quote:
This is so far not a reproduce able issue.
Yes it is, use the script and see your drive become corrupted.

Quote:
We have not seen this happen on any of our players that we use for testing every single day, and we have only gotten a handful of cases with this reported to us over phone, email and forum.
Duivels (one of your testers) could reproduce it just fine. And search the forum for chkdsk. EVERY time this is recommended part of the file structure is corrupted. Multiple access to files (scanning, torrents) will make it much worse. People who haven't had problems so far don't know it yet or are lucky.

Quote:
This indicates that this is not a general problem, or this would be much more common as we indeed have had our media player out in the market for quite some time now.
Not only your player, but every Realtek player is plagued by this bug! The forums of the other players have numerous posts on this as well!

Quote:
but it's at this point not a general or common problem, and most of all, there are no ways to force this to happen / find a problem / or eventually a solution due to this.
Forcing it is no problem (use the script), finding a solution might be. Realtek doesn't seem to be interested in fixing it, but s-n1965 has several solutions (one of which is still a bit mysterious...)

Quote:
This is until proven otherwise, still case by case, and currently goes into, using the products with hard drive and over time these things can happen.
So losing data because of your player is OK? Please stop denying this major bug. As a company you should be customer oriented. Many customers are unhappy or concerned. With the right information, some recommendations and frequent updates on a possible solution customers will have a feeling that they are taken seriously. At the moment this is not the case.

So 80% of Mikael's reply is nonsense. Which staff member can do better? And if s-n1965 has a real solution to the problem (recompiled firmware?) ask him and pay him for it if it's good. After all the work he's done he would deserve it. He can have my Mini1 for all his troubles (seriously!).


Thu Jan 19, 2012 9:17 pm
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Joined: Sat Dec 10, 2011 1:33 pm
Posts: 23
Post Re: NTFS filesystem problems
After all just need to connect the disc to acryan, turn on (wait a bit) turn off and go back to the windows already notice the corrupted files.
I have one 8gb pen and format to ntfs, with nothing inside, connect to acryan, turn on (wait a bit) turn off and go back to the windows, corrupted files....

Sorry but this happens only in acryan firmware.


Thu Jan 19, 2012 9:53 pm
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Joined: Tue Oct 05, 2010 9:35 pm
Posts: 4299
Location: Netherlands
Post Re: NTFS filesystem problems
vanhal wrote:
Duivels (one of your testers) could reproduce it

Fortunately I am not one of AC Ryan's testers, otherwise I would have been ashamed.
I am a customer with one Mini only, that I bought myself and paid for without even knowing of the existence of this forum.

I ran the test script out of curiosity, because I thought some of the posts and complaints on this subject exaggerated and to some extent they are. I still do not know if the test script is representative for real life usage. In practice I never had the error, but my usage (only playing my HD vacation videos and photos) may differ from what others do with their Playon.

@wheelspt: The test script comes from the Mede8er forum, so I defy your assertion that it is only the AC Ryan firmware.

_________________
Evert

Playon!HD Mini Firmware 7317 modified [192.168.178.3]
PC Windows 7-64 SP1 [192.168.178.DHCP]
PC Windows 7-64 SP1 + Virtual XP SP3 [192.168.178.DHCP]
Fritz!Box 7390 [192.168.178.1]
Seagate BlackArmor 400 4 x 3TB in RAID-5 [192.168.178.2]


Thu Jan 19, 2012 11:17 pm
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