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 problem saving 
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Joined: Wed Jun 22, 2011 9:24 pm
Posts: 11
Post problem saving
Hi i have an problem is i want to copy an movie from mine pc to the mediaplayer , after 5 minutes its no react anymore,if i set power off then its ok and start over again is there an problem ?


Thank you


Sat Dec 03, 2011 6:33 pm
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Joined: Tue Feb 01, 2011 10:06 am
Posts: 1720
Location: Rotterdam
Post Re: problem saving
antwan wrote:
Hi i have an problem is i want to copy an movie from mine pc to the mediaplayer , after 5 minutes its no react anymore,if i set power off then its ok and start over again is there an problem ?


Thank you


Which player model and how do you copy? USB/Network/HDD etc., if you can supply us some more details we can try troubleshooting.

cheers,

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Sun Dec 04, 2011 9:53 am
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Joined: Wed Jun 22, 2011 9:24 pm
Posts: 11
Post Re: problem saving
Arne wrote:
antwan wrote:
Hi i have an problem is i want to copy an movie from mine pc to the mediaplayer , after 5 minutes its no react anymore,if i set power off then its ok and start over again is there an problem ?


Thank you


Which player model and how do you copy? USB/Network/HDD etc., if you can supply us some more details we can try troubleshooting.

cheers,


on usb plug the hdd player in the computer so i have no network.


Sun Dec 04, 2011 6:27 pm
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Joined: Tue Feb 01, 2011 10:06 am
Posts: 1720
Location: Rotterdam
Post Re: problem saving
Which player model?

Try upgrading the firmware to the newest available for your model. to connect it via usb i would recommend you to first shutdown the player and than connect the usb cables. AFterwards put it 'on'.

Also which os are you using on your pc?

br,

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Product Specialist Team

AC Ryan Europe
Anthonetta Kuijlstraat 43b || 3066 GS Rotterdam || The Netherlands
Tel. +31 (0)10 420 6136

Email: europe@acryan.com
Follow us at: Twitter || Facebook


Mon Dec 05, 2011 12:47 pm
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