Hello PlayON!HD Essential owners!


We offically announce the release of the new Firmware r2688 !

Check the following links for the Downloads and the Change Log including a Guide How to update it correctly ! Please make sure you grab the right firmware for your player !

Firmware Eurpoean:
http://www.acryan.com/downloads/PV73500 ... ropean.zip
Change Log:
http://www.acryan.com/downloads/PV73500 ... _r2688.pdf

Firmware Asian:
http://www.acryan.com/downloads/PV73500 ... _Asian.zip
Change Log:
http://www.acryan.com/downloads/PV73500 ... _r2688.pdf



Flashing Procedures:
Two methods to flash the firmware to your Playon Essential

Normal flashing procedure (Recommended):
1. Download and extract the .install.img and bin.wifi.zip into the root folder of a USB-stick. Make sure the USB-stick is formatted to FAT32.
2. Enter the Setup menu, System, USB Upgrade and Enter to confirm.
3. The firmware update will start flashing on your display in a moment and will automatically reboot when
update is completed

**Do not power off the unit during the flashing process!**


Safe-mode flashing procedure:
1. Download and extract the .install.img and bin.wifi.zip into the root folder of a USB-stick. Make sure the USB-stick is formatted to FAT32.
2. Insert the USB-stick to your player.
3. Shutdown the player.
4. Press and hold down the power button in front of the player for 15 seconds.
5. Your player will restart and install the new firmware.

**Do not power off the unit during the flashing process!**

Bug-tracking with: bugtracker@acryan.com

You can help us by finding issues/bugs and sending an email directly to our testing team. Use this email address, and with the help of the details you find below, fill in the steps or details needed to reproduce a certain occurrence that you think can be solved with a firmware update. Our testing team then will try to reproduce the issue you submitted in order to confirm it, so our development team can solve them.
Please use this email carefully and only send Bug-related emails. If you need technical support or have any other questions please still use the forum, email and/or phone support. For further details check our official support page @ http://www.acryan.com/web/support/

The email address for sending in bugs is: bugtracker@acryan.com

To make it easier for us to pinpoint your issue, please provide us with the details below when submitting to us:

1. Player model: e.g. ACR-PV73500 for the Essential.
2. Firmware version: e.g. r2688 for the current Essential firmware.
3. Reproducibility: always / sometimes / random etc
4. Setup: how are you connected? Via AV Receiver / TV / Router / Switch / Wireless / Wired etc.
5. Operating System (optional): Windows 7 / XP / 2000, Linux (distro)
6. Description of problem: please write an understandable description of the problem so that we can reproduce / confirm this.


best regards,

Thank you, AC Ryan Team, we were waiting for this a long time.

Hi Ac Team, just a few suggestions, could you please make a default setting on video setup, where we could insert the default setting for the subtitles and for the zooming making it available for all movies, I like my subtitles to be lift up to 40 value, and zooming to stretch for full screen viewing.

Every time I want to see a movie I have to do this manually, it would be a great plus to make this setting available, the rest I have not noticed any bug.

Works like a charm up until now.

No newly appeared bugs found either.

Finnaly I can say: Thanks for the support.

I Just buy POHD Essential and just Upgrade Firmware to PV73500 v5.4.4.r2688, but my problem with movie that has Audio AAC 6ch still exists. That there is no Sound in my AV Receiver when i played it, even i alreadey setup audio --> SPDIF --> RAW

Please give the solution for this just info about movie that i tried :
eneral
Unique ID : 198365120736519486333090453010683179059 (0x953BBB8B55F57B1FA21C662A7A76B033)
Complete name : ***************.mkv
Format : Matroska
Format version : Version 2
File size : 1.10 GiB
Duration : 1h 51mn
Overall bit rate : 1 413 Kbps
Encoded date : UTC 2011-10-22 03:58:00
Writing application : mkvmerge v4.9.1 ('Ich will') built on Jul 11 2011 23:53:15
Writing library : libebml v1.2.1 + libmatroska v1.1.1

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4.0
Format settings, CABAC : Yes
Format settings, ReFrames : 4 frames
Codec ID : V_MPEG4/ISO/AVC
Duration : 1h 51mn
Nominal bit rate : 1 225 Kbps
Width : 1 920 pixels
Height : 800 pixels
Display aspect ratio : 2.40:1
Frame rate : 23.976 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.033
Writing library : x264 core 116 r2074 2641b9e
Encoding settings : cabac=1 / ref=3 / deblock=1:-1:-1 / analyse=0x3:0x113 / me=umh / subme=9 / psy=1 / psy_rd=0.00:0.00 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=2 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=0 / chroma_qp_offset=-2 / threads=18 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=2 / b_bias=0 / direct=3 / weightb=1 / open_gop=0 / weightp=2 / keyint=250 / keyint_min=23 / scenecut=40 / intra_refresh=0 / rc_lookahead=40 / rc=2pass / mbtree=1 / bitrate=1225 / ratetol=1.0 / qcomp=0.60 / qpmin=10 / qpmax=51 / qpstep=4 / cplxblur=20.0 / qblur=0.5 / ip_ratio=1.40 / aq=1:1.00

Audio
ID : 2
Format : AAC
Format/Info : Advanced Audio Codec
Format profile : HE-AAC / LC
Codec ID : A_AAC
Duration : 1h 51mn
Channel(s) : 6 channels
Channel positions : Front: L C R, Side: L R, LFE
Sampling rate : 48.0 KHz / 24.0 KHz
Compression mode : Lossy

with this firmware when going to play the recently added music (mp3 files) that are on the home page, which turned even movie files (video), is it so?

Hi, is the remote working better now - or is it still SO SLOW?

Didn´t say so much.

just wondering if someone from Ac ryan could help me tonight i updated the FW on my player and now me files Will Not playback everything that did before now wont i just keep getting a black screen shortly after starting playback

Have tried to you re-flash / re-update the FW using the safe mode?

AAC multichannel is not a passthrough format. You will need LPCM multichannel for that via HDMI. In your optical setup it's only possible to downmix to stereo. Sorry for that but you will also find information about aac multichannel together with SPDIF on google for better understanding of the problem.


best regards,