Hello Playon!HD owners!

We are happy to announce our new official firmware.
Below you will find links to download this new firmware together with the change log and instructions on how to install this firmware.

We have turned off 'Setup>System>Auto Scan' by default. This means that the main menu 'Movie/Music/Photo' selection will not be accessible until this function has been turned on and scanned your local storage. You can use 'Files Manager' or the new 'Shortcuts' for quick access of your files. We have done this change due to the possibility of adding 'Shortcuts' and to save resources of the player for those who don't want to have this function on.

Important: To install this firmware you need to have at least Firmware v7.3.x.r3582 installed in your player. You can see your firmware version in 'Setup>System>System information or 'Setup>Misc>Version info'. If you have a older version, you need to start with version v7.3.x.r3582 before updating this.

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Firmware:

Asian: https://mega.co.nz/#!PYFh0TAJ!Bt-3DkaFa ... IghafVEpFY


European: https://mega.co.nz/#!zYFCBagR!fHbOG1JgL ... 0iGOYCG0CE



Change log:

https://www.dropbox.com/s/5lj1uk2b7rj4z ... .r5440.pdf


The flashing Procedures: We have 2x separate ways to flash your firmware. We strongly recommend you to use the ‘Safe-Mode method’ when it’s the first time you install this new firmware.

Safe-Mode method (*recommended!):
1. Download and extract the .zip file into the root folder of a USB-stick. Make sure the USB-stick is formatted to FAT32.
2. Insert the USB-stick to your player.
3. Shutdown the player.
4. Press and hold down the power button in front of the player for 15 seconds.
5. Your player will restart and install the new firmware.

System update method:
1. Download and extract the .zip file into the root folder of a USB-stick. Make sure the USB-stick is formatted to FAT32.
2. Insert the USB-stick to your player.
3. Go to Setup>Misc>USB Upgrade and press 'Enter' on your remote control to confirm.
4. Your player will restart and install the new firmware.

!!DO NOT POWER OFF THE UNIT WHILE FLASHING! THIS MIGHT CAUSE DAMAGE AND RESULT IN DEFECT HARDWARE!

Bug-tracking with: bugtracker@acryan.com

You can help us with findings issues/bugs by sending an email directly to our testing team. Use this email address, and with the help of the details you find below, fill in the steps or details needed to reproduce a certain occurrence that you think can be solved with a firmware update. When our testing team receives this, they will try to reproduce the issue you submitted in order to confirm the issue, so our development team can solve them.
Please use this email carefully and only send Bug-related emails. If you need technical support or have any other questions please still use the forum, or our email phone/support. You have details for this here: http://www.acryan.com/web/support/

The email address for sending in bugs is: bugtracker@acryan.com

To make it easier for us to pinpoint your issue, please provide us with the details below when submitting to us:

1. Player model: e.g. ACR-PV73100 for the Playon!HD.
2. Firmware version: e.g. r5311 for the current Playon!HD firmware.
3. Reproducibility: always / sometimes / random etc
4. Setup: how are you connected? Via AV Receiver / TV / Router / Switch / Wireless / Wired etc.
5. Operating System (optional): Windows 7 / XP / 2000, Linux (distro)
6. Description of problem: please write an understandable description of the problem so that we can reproduce / confirm this.


Best regards,

I don't see a network stabillity fix in the change log?

Hello,

If you mean the Samba issues?

This has been escalated to Realtek and has a high priority.

Yes, I mean the unstable connection and transfer speeds over network.

But I'm sorry.. How can we take an exclamation like "it has high priority" still serious?
We've been waiting something like 1,5 - 2 years for this to happen.... Other brands based on RT chip sets don't have these problems, so why blame it all on Realtek?

I'm really getting fed up with this time after time...

What's the use of a network media player, when the network functionallity doesn't work propperly?

Hello,

High priority means that we are able to reproduce some of the end users serious issues like crashing while transferring with the samba protocol, and we are repeatedly checking with Realtek how this progress is going.

This all depends on how you transfer, what you transfer and from or to the player and also variations with different network environments. Currently we are investigating the difference with our previous SDK to the new one to see if we can pinpoint the problem. This is inside the closed SDK that we receive from Realtek so we require their help to sort this issue.

You can use different ways to transfer with Samba -> GUI, drag + drop in your OS. You also have NFS, UPnP, FTP, Neighbor Web, USB transfers to use if you are not able to use the Samba as a workaround for now.

This is the information we have right now and are not able to give more at this point.

Br,

I've not yet installed it, but I must say: fw upgrades are coming in at a faster pace now, thanks ACR!

so still requires a full hd-scan for movie wall etc to work?
Quess i'll pass on this one....

Hello,

If you mean 'Movies/Music/Photos' selection/scan in the main menu, if you want to use this. Then just go to 'Setup>System>Scan Storage' and turn this on. Your '.Theater' folder created from previous scan will still be saved in your HDD and will not require a full scan to get access to these files again.

If there is nothing else interesting for you in this firmware from the previous one, then of course, you don't need to install this firmware, but for the reason you just stated, that is not a issue.

Br,

Is AAC audio going to work in this version?
Why is there still no audio option "raw"? (as far as I can see in the changelog)

Hello,

It's called passthrough, and you find it in 'Setup>Audio>HDMI/SPDIF' options if your AVR supports this.

AAC in 'LPCM Multichannel' still has issues that it does not play all streams. This has not been fixed in this version.

Br,