Hi,

I was very excited today to try out my brand new PlayOnHD!. So far I am very frustrated with it.

I cannot get this thing to connect to my router. I have tried everything. Fixed IP, auto IP, tried several DNS servers... nothing works. DHCP not ready! Do I have to change something in my router? I am using a default router provided by Telenor in Norway, the model is called ZyXEL P-2602HWT-F3

Why do we need to give the address of the DNS server anyway? Why can't it just autodetect like in windows?

This is VERY frustrating. Without the networking the box looses its entire purpose.

Please advice,

It will be much appreciated

thanks!

-Piet

one question are you dutch,
because i have a complete instruction on the dutch forum for this.

if you you are please do reply here in englisch,
as other languages are not allowed here.

yes I am dutch (flemish actually)

thanks for the quick reply !

-piet

okay try this how to

" Stappenplan voor netwerk en windows"

and this is our dutch forum:
" Nederlands Forum "
here is also the dutch support site for any news:
"nederlandse support pagina"
just check out the new dutch manual there

i placed a reply in your other post as well.
with some handy tips on how to search for answers as well.

further more very welcome to our board,
and i hope you enjoy your stay.

there is also a belgium section.

just look in the european section later on and in the subforums there will also be the belgium forum.

Do you have a manual in English.
I also have pbm setting up thye network.
What is the value required for DNS server ?


Thanks

for dns server always use the Lan-ip number from the router as the first dns, (or your main server.)

will see if i can find the time to translate the dutch how to "stappenplan" which means
"step by step setup the network"

although most of the posts in there are already translated.
like these:


" shares with Winxp "

" shares with Win7 "

" non fluctuated network connection "

" beginners guide with links and vista guide "

Thanks.
But don't understand what you meant by 'Lan-ip number from the router' ?

I am connecting the ACRYAN device by wired to my Belokin wireless router (thru one of the port), using TP-Link powerline adapter.
So, when I do a 'ipcongfig' on my wired PC, which value from the 'prompt' should I used ?

the gateway,

It is either one of three things.

1. The PlayOn!HD not working correctly through a software or a hardware problem (a bad network port).
2. A bad internet cable. It might be broken or you are using a crossover cable instead of a patch cable. Not all routers will auto sense the 1,2 and 3,6 transmit and receive pairs and reverse them.
3. Your router has an issue. Perhaphs it has DHCP turned off or you have MAC access control turned on. This is one provided by your telco company that happens to be your ISP as well I think.

Things I would do:

• Log into your router from your PC and check to make sure DHCP is on
• Plug in the network cable into the PlayOn!HD and then turn it on from being completely off (power unplugged)
• See if the PlayOn!HD comes up as a user on the router
• Use another network cable to connect the two and use another port on the router
• Double check that you do not have media access control turned on in the router (MAC address ontrol)
• Update the firmware on the PlayOn!HD to make sure there is not an issue with a corrupt flashing (stranger things have happened)
• Eliminate the PlayOn!HD as the issue by plugging it into someone else's network