The confirmation from AC Ryan that they are no longer in the European market (see here) has finally led to both AndyA and Duivels resigning as community moderators with immediate effect.
This is not a decision we have taken lightly, but have been considering for some time, as we feel AC Ryan is uncommunicative and unsupportive.
The lack of information to customers following the collapse of AC Ryan in the Netherlands is inexcusable, and, several weeks later the vacant Rotterdam office is still listed on the website as the Global HQ. This mirrors the state of the website in general, with retired products still advertised, new products not advertised and blogs etc. months out of date.
The forums are also dying, users are leaving, and for several reasons – lack of information on warranties, firmware updates, support, product supply etc, and the e-mail notifications also have stopped working, making it difficult for users to join should they wish. This problem has been reported twice, and although acknowledged, no further progress information has been provided,

We can take no more and as we have said above are resigning as moderators with immediate effect

AndyA and Duivels

I confirm that this a joint decision by Andy and myself.

Gentlemen,

I fully understand and sympathise with your sentiments.

Keep in touch....

Regards
Greg

Hello AndyA and Duivels

Thanks for a job well done. It's not always easy to be a moderator. Being a moderator on a forum for a company that doesn't support it's customers must be even harder.

MathNiss

To both of you big thanks for all the work in the forum. It's really a shame that AC Ryan doesn't feel the need to have an up-to-date website and forum, especially in this day and age. Who will monitor the posts from now on? I don't think Dirk (the last of the Mohicans!) can do it or that Roger wants to do it. AC Ryan, get your act together or even better get out of this business. Obviously you have no idea whatsoever how to get in touch with your customers.

Hi to all of you specially Duivels and AndyA. We are very sorry that this past few months was really tough for all of you, Im totally sad to hear this announcement as both of you was a great contributor, moderator and a friend to me. I would like to say my deepest and sincere respect to all the mods who gave all their best in helping our community to grow. Thank you very much.

To bad m8's

Seems that The forum has no moderators anymore since Dirk is inactive for a long time.

And i also resigned a while ago as moderator

Thnx for all the support guys !!!!

Hope we stay in contact thru msn mail etc.

Yes there is now a moderators problem.
Koets last visited the forums almost a year ago, Reficul in June this year, and Dirk's health prevents him from being as active as he might wish.
While I appreciate the comments from Roger, the company as whole needs to communicate with and support it's customers and moderators in a far far better manner than it has to date.

Andy

Again a tear left my eyes reading this Topic,
after my big friend left as an moderator for private reasons,
now also Andy and Duivels leaves the team

bud i understand the reason,
i do wish them all the best and have greath thanks to them
especially as they picked up where i had to leave the job on a low rate due to illness,
which is still not okay.

Guy`s Thanks you where Great an asset for Acryan and especially for their support line
as the forum was one of their biggest support.

myself , well i will stick around,
as i still have faith in a good end,

although i am less active,
the past weeks there is also less todo here,
but i will keep my eyes open to see if i can still be of any help anywhere here,

for again Thanks Andya, Duivels and offcourse also Kraakie

Thanks Dirk - you've always been a big help and very supportive.
Hope you are recovering as well

Andy