Hi
I have not paired my remote properly and now i think i am on the next screen and my remote is not paired. Can i reset the veolo and try again or how can i get around this? i tried to download the app on my andriod and use the mouse on that but i cant pair with it either so i need to get the right ip address but i can not use my remote.

Help please

Hi,

Please follow the official instructions for this here.

If it does not work, please double check the batteries.

Best regards,