Re: Not a mass-market product
I'm sorry to hear about your issue.
If you Veolo does not boot or work after you have flashed the firmware please use the warranty of the product to get a new device. What you explain is not normal behavior.
You can choose to contact one of our service centers, or take it back to your re-seller. You have our service center details in our official support page www.acryan.com/support