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Veolo no response to remote control
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yhkwong
Joined: Tue Apr 17, 2012 6:43 am
Posts: 2
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 Veolo no response to remote control Hi,
I have the Veolo for 2 months, using it almost daily and everything is fine till today.
The Veolo can boot up as per normal and connect to internet automatically. But after booting up, I notice the front light disappears and will not response to any keys from the remote control.
I tried many times:-
1) Changing the remote control batteries.
2) Re-pairing the remote and the Veolo
3) Recovery Upgrade using Version.1.0.0.932.VEOLO
4) Switching off from the side button of the Veolo, I can see the red light at Veolo front but still will not respond to the remote contol.
Nothing work. Pls advise.
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| Wed Jun 20, 2012 4:37 pm |
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Arne
Joined: Tue Feb 01, 2011 10:06 am
Posts: 1720
Location: Rotterdam
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Re: Veolo no response to remote control Please contact our service center in your region or your reseller to get the unit replaced / repaired. You can find our contact details on our support page: acryan.com/support
sorry for the inconveniences but it sounds like you tried everything and the unit is faulty.
br,
_________________Product Specialist TeamAC Ryan EuropeAnthonetta Kuijlstraat 43b || 3066 GS Rotterdam || The Netherlands
Tel. +31 (0)10 420 6136Email: europe@acryan.comFollow us at: Twitter || Facebook
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| Fri Jun 22, 2012 1:15 pm |
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