Hi there!
I finally switched from Playon!HD mini 2 to VEOLO, so far so good.
A realy nice peace of a mediabox.

My problem:
I bought it as "used" ... when it arrived I recognised that the previous owner droped
the remote into juice or something. Some buttons (front) are now stuck if I press them.
The keyboard works as expected.

Is there any way to open and clean it from inside?

-OR-

Where can I buy a new one?

Thanks!

Sorry we do not usually advise end user to open the device/remote. You can check our local service center to buy or to check just in case if you have problem with the remote, please note that this will subject to our warranty policy.