Hello,

I have now 3 days the Veolo but I am not satisfied of the device. Problems from the first day that I have purchased him.
First day first time start-up the device after install him on my tv the device not starting up. The device is always stuck at the logo and reboots.

Searching on the forum, find a way to get him working to update the Firmware at the recovery mode.
Don this the device is start up, and now he don't play anny movie file (avi, divx, mov, mkv, etc. etc)
Tryed 10 diffrent movie players, downloaded codecs packs, tryed with the default movie players noting want to play the movies, not on streaming on the network, usb stick or harddrive.
I don't want only use the Android option on it, I want also watch movies on the player. 3 Firmwares tested all not playing movies and the player froze and showing " not responding".

So this device brings to me only trouble, so now after 3 days trying to fix all the problems i'm don with it and the device is tomorrow back to the store!!!

so for me I don't like the Veolo, there are allot of trouble en bugs that first need to fix. (problems above, no enter (new line) option, and much more )

Hi,

unfortunately this sounds more like a hardware problem. Have you contacted our support team or the shop where you bought it to check if you can replace it?
Our support details you can find here: www.acryan.com/support

Sorry for the inconveniences & best regards,