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THZ
Joined: Thu Oct 13, 2011 9:52 pm Posts: 24
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 Reboot when trying to playback Muzee Internet Radio stations
Hello when I start Muzee Internet Radio and want to play a radio station which is not streaming actually, my HD Mini2 reboots after a few seconds. This happens also when I added a certain radio station to my favorites. When I want to playback this favorite station, and the station is not streaming, the ACRyan reboots. I just updated to the latest Beta firmware, but same behavior. Anyone discovered this issue, too?
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| Sat Jan 28, 2012 10:56 pm |
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Arne
Joined: Tue Feb 01, 2011 10:06 am Posts: 1720 Location: Rotterdam
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 Re: Reboot when trying to playback Muzee Internet Radio stat
Hi & thanks for your feedback.
No up to this point we haven't tracked this issue. Thanks for reporting this - we will try to reproduce it so we can confirm and eventually fix this problem. Until than i don't have a workaround for you except using stations that actually broadcast. Also do note that we are not responsible for the content of muzee but of course the player shouldn't reboot.
thanks again & best regards,
_________________Product Specialist TeamAC Ryan EuropeAnthonetta Kuijlstraat 43b || 3066 GS Rotterdam || The Netherlands Tel. +31 (0)10 420 6136Email: europe@acryan.comFollow us at: Twitter || Facebook
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| Mon Jan 30, 2012 2:56 pm |
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THZ
Joined: Thu Oct 13, 2011 9:52 pm Posts: 24
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 Re: Reboot when trying to playback Muzee Internet Radio stat
Thank you. If you try to reproduce this error: I got it especially when searching for thai radio stations. The stations which do not stream produce a reboot. I have a separate Internet Radio Player at home, when I try to playback the same stations on it I get "Network error" in the display. These stations stopped working/streaming about 2 weeks ago, I don't know why. But this shouldn't result in a reboot.
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| Mon Jan 30, 2012 3:19 pm |
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Roger
Joined: Thu Mar 27, 2008 6:05 am Posts: 2213
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 Re: Reboot when trying to playback Muzee Internet Radio stat
THZ wrote: Hello when I start Muzee Internet Radio and want to play a radio station which is not streaming actually, my HD Mini2 reboots after a few seconds. This happens also when I added a certain radio station to my favorites. When I want to playback this favorite station, and the station is not streaming, the ACRyan reboots. I just updated to the latest Beta firmware, but same behavior. Anyone discovered this issue, too? Hi, can you point us to which particular link or station made the player reboots. So far works fine with me added to Favorites the first 10 links for Top100 and Thailand Region, using latest beta. By the way we have a new firmware for your model that you can try. http://www.acryan.com/downloads/PV73800/Firmware_PV73800_v9.5.5.r7317.zip
_________________ Best Regards,
AC Ryan Asia Pacific 60 Kaki Bukit Place || 01-12 Eunos Techpark || Singapore 415979 T +65 67483218 || Email: asia@acryan.com Follow Us: Twitter || Facebook
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| Wed Feb 01, 2012 8:25 am |
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THZ
Joined: Thu Oct 13, 2011 9:52 pm Posts: 24
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 Re: Reboot when trying to playback Muzee Internet Radio stat
Thank you. I will let you know after installing this new firmware! Will do it this evening.
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| Wed Feb 01, 2012 9:09 am |
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THZ
Joined: Thu Oct 13, 2011 9:52 pm Posts: 24
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 Re: Reboot when trying to playback Muzee Internet Radio stat
Hello I installed the new firmware yesterday. I couldn't reproduce the problem so far, but I had another problem: when trying to watch a TV channel over MUZEE which also wasn't broadcasting, the mini2 was trying to load the channel (rotating circle in the lower right angle), which never stopped - and the mini2 was freezing. This happend with 2 different channels yesterday, one of them was AUP (under REGION: Philippines).
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| Thu Feb 02, 2012 7:28 am |
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ulmero
Joined: Sat Feb 25, 2012 8:28 pm Posts: 2
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 Re: Reboot when trying to playback Muzee Internet Radio stat
Hi,
I've the some problem. By trying to start Muzee Internet Radio the player crashes. I've updatet the newest firmware (v9.5.5.r7317) - but without any result.
By the way I have often crashs by leaving a photo-show - pressing the stop- or return-button the system crashes down.
I have this player since two days - but if there is no solution for these problems I think I will sent him back.
Rolf
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| Sat Feb 25, 2012 8:37 pm |
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Arne
Joined: Tue Feb 01, 2011 10:06 am Posts: 1720 Location: Rotterdam
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 Re: Reboot when trying to playback Muzee Internet Radio stat
ulmero wrote: Hi,
I've the some problem. By trying to start Muzee Internet Radio the player crashes. I've updatet the newest firmware (v9.5.5.r7317) - but without any result.
By the way I have often crashs by leaving a photo-show - pressing the stop- or return-button the system crashes down.
I have this player since two days - but if there is no solution for these problems I think I will sent him back.
Rolf Does Muzee always crash for you or just for some certain kind of channels that might not be broadcasting the moment you are trying to get access. For the Photo playback it is true that the slideshow option is sometimes instable. This also strongly depends on the content of your folders. Are those all .jpg you are having the problem with and are you playing those from network or local attached storage? cheers,
_________________Product Specialist TeamAC Ryan EuropeAnthonetta Kuijlstraat 43b || 3066 GS Rotterdam || The Netherlands Tel. +31 (0)10 420 6136Email: europe@acryan.comFollow us at: Twitter || Facebook
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| Sun Feb 26, 2012 11:53 am |
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THZ
Joined: Thu Oct 13, 2011 9:52 pm Posts: 24
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 Re: Reboot when trying to playback Muzee Internet Radio stat
Hello I just switched on my HD Mini2 10 minutes ago, then I starte Muzee Radio, and after a few seconds my HD Mini2 made a reboot! After rebooting, Muzee Radio started normally!
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| Sun Feb 26, 2012 11:57 am |
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ulmero
Joined: Sat Feb 25, 2012 8:28 pm Posts: 2
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 Re: Reboot when trying to playback Muzee Internet Radio stat
Rolf[/quote] Does Muzee always crash for you or just for some certain kind of channels that might not be broadcasting the moment you are trying to get access.
For the Photo playback it is true that the slideshow option is sometimes instable. This also strongly depends on the content of your folders. Are those all .jpg you are having the problem with and are you playing those from network or local attached storage?
cheers,[/quote]
Muzee crashes everytime I try to start it. I'm not able to use it at all.
My photos are all jpgs, most from digital cameras, other from scans. I don't use a local storage but a Networt storage (LG) which is working with all our computers very well and stable. The crash down of photo shows happens sometimes by leaving them and sometimes by starting, without any pattern.
Rolf
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| Sun Feb 26, 2012 7:54 pm |
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