Moment’s microphones will not work if they are both configured to be Mic 1, or Mic 2 at the same time.
When turning on Moment’s microphones, pay attention to the white LED light – one blink indicates Mic 1, while two indicates Mic 2.
To toggle your Microphone from Mic 1 to 2 or vice versa:
1. Press & hold onto the ‘Power’ and ‘Vol +’ button for 5 seconds.
2. While still holding onto ‘Power’, release the ‘Vol +’ button, press & hold onto the ‘Vol -‘ button for 5 seconds.
You will notice after doing these steps that the white LED blinks either once or twice, and that identifies which Mic it is. Both microphones should work after this setup.